Shipping & Returns
What shipping options do you offer?
All orders ship via FedEx 2-Day delivery at no cost. An option to upgrade to priority shipping is available at checkout for an additional fee.
What shipping options do you offer?
All orders ship via FedEx 2-Day delivery at no cost. An option to upgrade to priority shipping is available at checkout for an additional fee.
When will my order ship?
Orders are processed and shipped within 1-2 business days. Once your order has shipped, you will receive a confirmation email with tracking information.
When will my order ship?
Orders are processed and shipped within 1-2 business days. Once your order has shipped, you will receive a confirmation email with tracking information.
Do you ship internationally?
At this time, Robert Alton ships within the United States only.
Do you ship internationally?
At this time, Robert Alton ships within the United States only.
How is my jewelry packaged?
Every Robert Alton piece arrives gift-ready in our signature jewelry box.
How is my jewelry packaged?
Every Robert Alton piece arrives gift-ready in our signature jewelry box.
Will pricing be visible on the packaging?
No. Pricing is not displayed on the packaging.
Will pricing be visible on the packaging?
No. Pricing is not displayed on the packaging.
Do you accept returns or exchanges?
Yes. Returns and exchanges may be requested within 30 days of delivery, provided items are unworn, unused, and returned in original condition with all packaging.
Do you accept returns or exchanges?
Yes. Returns and exchanges may be requested within 30 days of delivery, provided items are unworn, unused, and returned in original condition with all packaging.
Are all items eligible for return or exchange?
Items showing signs of wear or damage are not eligible for return or exchange.
Are all items eligible for return or exchange?
Items showing signs of wear or damage are not eligible for return or exchange.
What if I purchased through a retailer?
Returns and exchanges for items purchased through authorized retailers are subject to the retailer’s individual policies. Please contact the retailer directly for assistance.
What if I purchased through a retailer?
Returns and exchanges for items purchased through authorized retailers are subject to the retailer’s individual policies. Please contact the retailer directly for assistance.